Quality Systems
Quality at RAO is the continual process of understanding, anticipating & fulfilling your needs through our deliverables & customer support. Our quality systems are integrated throughout the organization; from initial contact correspondence through delivery of a product. It’s a system we are proud to have developed through years of experience supporting our industry-leading customers & clientele.
Quality System Highlights
Part qualification processes capable of meeting your needs
Full PPAP submission per AIAG
Traditional FAI / FAIR / FPA measurement analysis
ISO 9001:2015 certified
Registrar: TUV
Best practice quality processes integrated into planning operations
Design FMEAs with customers
Process FMEAs with our internal teams
Control plans based on FMEAs
Product & order processing
Confirmation of requirements: from std. POs to vendor-managed inventory
Dedicated customer service representatives
Advanced quality control of manufacturing processes
Full material traceability
Customized computerized operating system organizing our operations
Fully integrated tooling, gauge, and document control
Production control & planning
Advanced computerized inspection software for routine inspection processes
Measurement, performance, and capability data analysis
Advanced quality control laboratory (See equipment capabilities)
Calibration fully traceable to NIST standards
(2) CMMs: probe & laser scanning capabilities, up to 1200mm x 3000 mm table size
Manual gauges up to 60” measurements
Custom-designed, calibrated attribute gauges (go/no-go) per product needs
Quality software packages
PCDMIS CMM software
Minitab data analysis
Full CAD support from Pro/E
Professional, attentive staff